Free Printable Customer Complaint Form
How to Create a Customer Complaint Form for a New Business
In starting a new business, especially a business that connects straight with customers, you will have to make sure that customer satisfaction comes first. Sometimes though, some customers might feel that the service or goods that are offered are not up to their standards. Their unsatisfactory is usually reported by using a customer complaint form that they have to fill-in and then hand to the customer service crew to try and get a solution to the problems that they are having. In creating a new complaint form, there are a few things that you have to keep in mind.
Customers complaining about something that they are not satisfied with is quite common in the world of business, especially in retail companies or shops. The company has to be ready in dealing with customers that are complaining hence the customer complain form that is created. In creating the form, you will have to make sure that the customers will feel like their complaints are being heard. You have to include all the details along with their contact details of the customers in the form for them to fill in.
Samples of Customer Complaint Form :
In a customer complaint form, even the purpose of the form is to facilitate customers and their complaints, you can also have space for them to write down their inputs or advice to make the service better. There are also different types of complaints. You could have different options in the form so they could choose which type of complaints that they want to report. It could be because of the service of the store, the administrative work of the transaction, the delivery of the goods, or other things. You will need to make sure that the spaces for them to write all those down are available on the form too. At the bottom of this page, you can download an example of this type of form for free by clicking on the download link available as well.
Customer Complaint Form | Word – download